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        Technology Services

        NYU Shanghai Information Technology Services strives to provide high quality and reliable solutions that enable seamless connectivity, in alignment with the university’s academic mission.

        The Service Center is your one-stop solution for IT support. Explore online support options below, or visit the IT front desk in Room 427 for walk-in services.



        • Shanghai IT provides various type of virtual machines options that can be used for academic and administration purposes

          Eligibility

          NYU Faculty, Staff

          Cost

          This service is free, but the license of the OS working on the virtual machine might be covered by the user. Users may apply for Microsoft Imagine to get the OS for research/academic purposes.

          Accessing the service

          Please fill out the Request Form

          Get help



        • HPC Specialized team can help design network integration and system infrastructure within academic labs, also support you to conduct world-class in research labs

          Eligibility

          NYU faculty and staff, and faculty-sponsored students

          Cost

          This service is available at no charge

          Accessing the service

          Please fill out the Request Form

          Get help

          FAQs & others

          • Computing and Storage Facilities

          • Storage

          • Software Package

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        Walk-in Support Center

        Room 427, Front desk

        Mon-Thu: 8:30am?- 9:00pm

        Fri: 8:30am?- 5:30pm

        shanghai.it.help@nyu.edu

        Hotline: +86 (21) 2059 5555

        Scan the QR code in Wechat?


        Suggestion Box

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        IT Suggestion Box

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